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Among the questions sent to our company, we have posted the most frequently asked questions and their answers. If you have any questions about the original order blend, please feel free to contact us using the email form.
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Q. How should coffee beans be stored?A.Store in a sealed bottle or other airtight container in a cool, dark place out of direct sunlight. We recommend refrigerating for longer than 2 weeks.
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Q. When is the expiration date of the product?A. The expiration date of our coffee beans is 2 months (approximately 60 days) from the date of roasting. In addition, it takes about 24 days for baked goods (baumkuchen, financier, etc.) that use our coffee beans.
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Q. Can I have my coffee beans ground?A. For coffee beans purchased at our shop, you can choose your preferred grind (fine, medium, medium-coarse, or coarse) at the time of purchase or at a later date. It is possible to grind to Please select the grind you want at the time of purchase at the ONLINE SHOP. Please note that we do not support extra-fine grinding for espresso.
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Q. Can you gift wrap?A. Usually, we only accept gift sets, but we can prepare them according to your budget. Please contact us for details.
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Q. How much will the shipping cost be?A. A box of coffee beans up to 600g costs 300 yen nationwide, and shipping is free for purchases of 5,000 yen or more. In addition, tools such as drippers are charged separately, so please check the details at the ONLINE SHOP.
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Q. Is it possible to specify the date and time of product delivery?A. I'm sorry, but it's usually posted by "click post", so you can't specify the date and time. We accept changes to the date and time specified delivery.
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Q. What payment methods are available?A. At the ONLINE SHOP, you can choose from various credit cards, convenience store payment, next month deferred payment, PayPal, bank transfer, carrier payment, Rakuten Pay, and PayPay balance. At the store, in addition to cash, you can choose from various credit cards, various transportation IC cards, and various QR code payments such as PayPay and d payment.
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